Society Technologies, Ltd.
Member Terms of Service
Welcome to Society.
Society is a digital membership wallet that lets you discover participating businesses, join their membership programs, access benefits, and manage your relationship with the places you enjoy.
1. About Society
Society Technologies Ltd provides the technology connecting members with independent participating merchants.
Society provides a digital membership wallet, loyalty tracking and transaction records, merchant membership experiences, member-only offers and Flash Deals, merchant-to-member communication, and loyalty redemption technology.
Participating merchants independently establish, issue, and fulfill their loyalty programs, rewards, privileges, and promotional benefits.
Society does not independently issue, finance, reimburse, or guarantee merchant-provided rewards.
Society is not the operator of those businesses and does not ordinarily sell or fulfill their goods, services, rewards, or promotional benefits.
2. Your Account
You must provide accurate account information, maintain the security of your account, and use the service lawfully.
You may not transfer, sell, share for fraudulent purposes, or misuse your account or membership identification.
Applicable age and eligibility requirements may vary by merchant or jurisdiction.
Using Society requires acceptance of these Terms. Society records the version you accept and the time of that acceptance. Continued use of the service is not treated as acceptance of a new version where an explicit acceptance is required.
3. Merchant Memberships
Each merchant independently operates its membership and loyalty program.
Joining a merchant creates a digital membership within your Society wallet, subject to the merchant's published program terms.
Membership does not automatically guarantee admission, table availability, reservations, product availability, or priority service.
4. Earning and Redeeming Rewards
Points, stamps, status, benefits, and rewards are issued according to the participating merchant's published terms.
Each participating merchant is responsible for establishing and honoring its published loyalty program, including eligible points, stamps, rewards, privileges, and offers.
Society acts as the technology platform facilitating these programs and maintaining relevant membership and transaction records.
Qualifying activity may require confirmation by authorized merchant staff.
Society records membership and reward activity but does not independently guarantee merchant fulfillment unless expressly stated otherwise.
Recording or displaying a reward in Society does not, by itself, make Society responsible for a merchant's failure to deliver that reward.
5. Program Changes and Retirement
Merchants may discontinue or replace their programs through Society's controlled retirement process.
Members acknowledge that participating merchants are independent businesses and may discontinue their Society subscription, withdraw from the platform, temporarily suspend operations, close individual branches, permanently cease business, experience financial difficulties or insolvency, or become unable or unwilling to honor loyalty commitments.
These circumstances may affect the ability to earn or redeem loyalty benefits, including benefits previously earned.
Society does not independently guarantee a merchant's continued operations, financial condition, or fulfillment of merchant-issued rewards. Responsibility for merchant-issued rewards remains with the merchant, subject to applicable law.
Members acknowledge the commercial and operational risks of participating in independently operated merchant loyalty programs.
If a merchant terminates its Society subscription, new loyalty earning through Society may stop on the program's effective wind-down date. Previously earned points, stamps, and rewards are not automatically erased solely because the merchant stops subscribing. Existing entitlements remain governed by the merchant's published terms and applicable law. Society may retain historical membership and reward records in accordance with its data retention and Privacy Policy. The merchant remains responsible for outstanding commitments.
Any applicable restrictions on earning, redemption periods, and treatment of outstanding benefits will be communicated to affected members when Society has confirmed information to share. Society does not display unverified promises about reward fulfillment.
Valid accrued rights will be handled according to the original published terms and applicable law.
Merchants remain responsible for benefits they have committed to provide. Society does not promise to reimburse unfulfilled merchant rewards unless it expressly assumes that obligation.
A wind-down period used by Society, including a 30-day operational default for an orderly exit, does not shorten a pre-existing contractual or statutory entitlement.
6. Offers and Opportunities
Merchant offers may be limited by time, location, eligibility, available quantity, or other disclosed conditions.
Flash Deals and other member-only opportunities are available to members who have already joined that merchant. They are not a public discount.
Claiming or reserving an offer does not automatically confirm a table, appointment, room, or service reservation unless the relevant merchant explicitly confirms it.
Merchant fulfillment conditions must be disclosed before the member completes a qualifying claim.
Choosing not to receive promotional email does not remove eligible in-app offers from a membership you have already joined.
7. Messaging and Merchant Communications
Society may allow members and merchants to exchange messages concerning availability, reservations, offers, and customer requests.
Merchants are independently responsible for their responses and operational decisions.
Members must not use messaging features for harassment, spam, fraud, or unlawful purposes.
8. Membership Suspension
Society may restrict access where reasonably necessary to address fraud, abuse, security concerns, or legal obligations.
A merchant's suspension or departure from Society may affect its digital membership functionality.
If a merchant refuses or becomes unable to honor a loyalty commitment, Society may contact the merchant for clarification, facilitate communication between the merchant and the member, assist in seeking a reasonable resolution, preserve available transaction and reward records, and suspend further reward earning or offers to limit additional member exposure.
Society will make reasonable efforts to assist. Society does not guarantee a successful resolution and does not independently assume the merchant's financial obligations.
Society will take reasonable steps to preserve relevant activity records and communicate material changes affecting members.
9. Privacy
Society handles personal information according to its Privacy Policy and applicable data protection laws.
10. Optional email
Promotional email is optional and separate from membership.
You may independently choose emails about announcements, offers, and promotions from merchants you have joined on Society. That choice applies only to merchants you have joined, including merchants you join later while the choice remains on. It does not permit marketing from merchants you have not joined.
You may independently choose Society's own curated recommendations, new places, special experiences, and editorial updates. That choice does not authorize marketing email from individual merchants.
You may withdraw either choice at any time. Withdrawing one does not change the other. Declining or withdrawing promotional email does not affect registration, membership, earning, redemption, or eligible in-app offers.
Society may still send service messages that are not promotional, where permitted and needed to provide the service. These can include account security alerts, important changes to these Terms, merchant closure or program notices that affect an existing membership, material changes to earned rewards, and redemption or membership transaction confirmations. Service messages do not include advertisements.
11. Changes to the Service
Society may update, modify, or discontinue features while respecting applicable law and existing consumer rights.
12. Liability
Society is responsible for its own legally actionable conduct and applicable statutory obligations.
Independent merchants remain responsible for the products, services, and benefits they provide.
Nothing in these Terms excludes or limits statutory consumer rights or responsibilities that cannot legally be excluded, or any other rights or remedies that cannot lawfully be excluded.
13. Governing Law
These Terms are governed by the laws of England and Wales, subject to mandatory consumer protection laws and jurisdictional rights applicable to individual members.
14. Contact
For account, privacy, or platform-related questions, contact inquire@society.maison.
For questions about an individual merchant's products, services, or benefits, members should contact the responsible merchant through its listed channels or available Society messaging functions.