Society Technologies, Ltd.
Privacy Policy
Society Technologies Ltd (“Society”, “we”, “us”) provides a digital membership and merchant technology platform.
This Privacy Policy explains how we collect, use, share, retain, and protect personal information when individuals use our websites, applications, and related services.
1. Information We Collect
Depending on the features used, we may process:
- Account details, such as name, email address, and authentication information
- Merchant membership relationships and enrollment records
- Loyalty points, stamps, tier status, rewards, and redemption history
- Merchant visits and qualifying transactions recorded through Society
- Communications sent through Society's messaging features
- Support inquiries and account preferences
- Technical data necessary for security, authentication, and service delivery
- Business contact and billing administration details for merchant accounts
On the public website at society.maison today, we collect the details submitted through the merchant application form (business name, category, your name, email, mobile number, website or Instagram, number of locations, city, and anything you choose to add), messages you send to inquire@society.maison, and technical data our servers or edge network may record to operate the site and API reliably (such as IP address, browser type, and request time).
Additional information may be collected where specifically disclosed and permitted.
2. How We Use Information
We process information for purposes including:
- Creating and managing user accounts
- Providing membership wallets and merchant experiences
- Recording qualifying loyalty activity and redemptions
- Displaying applicable rewards and offers
- Facilitating communications between members and participating merchants
- Providing merchant reporting and service analytics
- Detecting fraud, misuse, or security incidents
- Responding to support requests
- Meeting contractual and legal obligations
- Improving service reliability and functionality
We may provide automated insights based on recorded Society activity. Such insights do not necessarily represent a merchant's total customer traffic, sales, or operations.
On the public website, we use application and enquiry details to review whether a place is a fit, to reply to you, and to prepare onboarding if you join. We do not sell personal information. We do not use the apply form for unrelated marketing.
3. Legal Bases and Applicable Rights
Where the UK GDPR or similar laws apply, Society will identify an appropriate lawful basis for each processing purpose, including contractual necessity, legitimate interests, consent, or legal obligations as applicable.
Consent will be requested separately where required.
Detailed lawful-basis mapping for each processing activity will be completed before this policy is treated as final.
4. Sharing With Merchants
When you join a participating merchant, Society may make relevant membership and activity information available to that merchant so it can administer your membership and fulfill its published benefits.
Society does not give merchants your email address for their own unrestricted marketing lists. If you opt in, Society may send that merchant's promotional email to you through Society's email service. That sending is limited to merchants you have joined and can be withdrawn.
Merchants must use information made available to them only for authorized purposes and in accordance with applicable privacy laws.
5. Service Providers
Society may use authorized providers for infrastructure, hosting, authentication, payment administration, communications, analytics, and technical operations.
Application messages on the public website may be delivered through an email delivery provider acting on our instructions. That provider processes the message only to deliver it.
The identity and categories of other relevant providers, along with applicable privacy disclosures, will be maintained according to legal requirements and updated on this page before publication is finalized.
6. International Data Processing
Society operates internationally, and personal information may be processed in countries outside the user's country of residence.
Where required, Society will implement appropriate safeguards for international personal data transfers.
Society is launching first in Manila. If you contact us from somewhere else, your information may be handled in the places where we and our service providers operate.
7. Data Retention
Society retains information only for periods reasonably necessary for service delivery, legal compliance, security, legitimate business purposes, and dispute resolution.
Different categories of information may have different retention periods.
When retention is no longer justified, information will be deleted, anonymized, or otherwise handled in accordance with applicable law.
We keep enquiry and application correspondence for as long as we need it to respond, to complete onboarding, or to meet a legal duty. You can ask us to delete an enquiry that we no longer need.
If a merchant leaves Society, we may keep membership and reward history so you still have a record and so we can meet legal retention duties. Keeping that record does not transfer the merchant's reward obligation to Society.
8. Security
Society applies technical and organizational measures designed to protect personal information against unauthorized access, loss, alteration, and misuse.
No electronic system can guarantee absolute security.
9. Individual Rights
Subject to applicable law, individuals may have rights to access, correct, delete, restrict, object to certain processing, or obtain copies of their personal information.
Where processing is based on consent, individuals may withdraw that consent in accordance with applicable law.
Requests may be submitted to inquire@society.maison.
10. Marketing and Notifications
Service messages are separate from promotional email. Where permitted and needed to provide the service, we may send account security alerts, important terms changes, merchant closure or loyalty program notices that affect an existing membership, notices of material changes to earned rewards, and redemption or membership transaction confirmations. Those messages are not promotional and do not include advertisements.
Promotional email is optional. You may separately choose email from merchants you have joined, and Society's own editorial updates. We do not treat account creation, or an in-app notification setting, as consent for either. You may withdraw either choice at any time. Withdrawing promotional email does not cancel a membership or hide eligible in-app offers.
Before a promotional email is sent, Society checks the current choice. Merchant promotional email also requires that you have joined that merchant and have not unsubscribed from it. Society editorial email requires the separate Society editorial choice.
11. Cookies and Similar Technologies
The Society website may use necessary technologies for essential functionality and, where properly enabled and authorized, optional analytics or marketing technologies.
More information is provided in our Cookie Policy.
12. Children
Society is a membership for places people visit. The website and merchant application are meant for businesses and adults. We do not knowingly collect information from children.
13. Changes
We may update this Privacy Policy. Material changes will be communicated where required.
14. Privacy Contact
Society Technologies, Ltd.
To be confirmed pending legal review
inquire@society.maison
Suzie, the merchant assistant, sends merchant prompts, aggregated activity, and live voice to OpenAI. Society keeps transcripts, not the audio. Expo's push service receives device tokens and notification text that contains aggregate counts only, never member names.
Additional disclosures concerning service providers, retention schedules, international transfers, applicable lawful bases, and regulatory contacts will be completed before publication based on Society's actual operations.